Our Reviewers on Yahoo...

A couple reviewers utilizing Yahoo have touched on a few key components of our daily operations here @ O’Keane Automotive Service, Inc., and we think they are worth detailing:

1) We do not perform repairs to a vehicle without the vehicle owner’s authorization.

2) We ask for the vehicle owner’s authorization to perform a repair only after:

a)   We explain to the vehicle owner our findings/diagnosis, and the corrective measures/ repairs/services required to eliminate the issue or issues at hand;

b)   We discuss with the vehicle owner the involved costs and time frame of performing the involved repair(s)/service(s).

3) The majority of our services and repairs carry a 12 month or 12,000 mile warranty, whichever comes first, and we often times offer warranties above and beyond that for higher quality components (when available).  These extended warranty options, when applicable, are offered when we contact the vehicle owner to bring her or him up to speed on our findings concerning the vehicle.

4) We greatly appreciate our customers, and we realize that without happy customers, our company has NOTHING.  Unfortunately, and thankfully rarely, we do find it necessary to refuse to conduct business with a person due to his or her inability to reciprocate the courtesy and respect she or he is shown and given by all of our employees.

Thanks again for all of those taking the time to post your thoughts about us, and I always invite anyone leaving less than good comments to contact me concerning any legitimate criticism you have about our company.

http://okeaneautomotive.blogspot.com

Follow us on facebook!

The Better Business Bureau’s take on our company:

http://stlouis.bbb.org/find-business-reviews

Adam M. Sherman, AAM

O’Keane Automotive Service, Inc.

2312 Gravois Road

High Ridge, MO 63049

Est. 1961

(636) 677-3111

Lifetime Oil Change Membership Special

Our Lifetime Oil Change Membership is specially priced through the end of May. 
Normally $225, the Lifetime Membership is now only $195 (through May 31, 2011). 

For the Lifetime Oil Change Membership fee, we will change your vehicle's engine oil & filter every 3 months or 3,000 miles-- for as long as you own your vehicle.  This service is performed by our trained, experienced, and certified technicians, and it includes:

• Premium synthetic blend engine oil (up to 6.5 quarts),
• Premium quality grade new engine oil filter,
• Proper disposal of the old engine oil & filter,
• Front steering & suspension lubrication service (when applicable),
• Factory maintenance review for your vehicle, 
• Our complete service inspection. 

What if you get a new/different vehicle?  
Easy--transfer your Lifetime Oil Change Membership to your new car or truck for only $35.

What if you have more than one vehicle that you would like to include in your
Lifetime Oil Change Membership? 
Easy, too--we offer discounted prices for each vehicle you would like to add to your Membership.

Please give us a call a day or two before you would like to have the service performed, as we like to set appointments for you to ensure your wait is minimal.  

We can set up your Membership over the phone (636) 677-3111, or feel free to stop by our place any time to get your Membership taken care of.   Thanks!!